Verified Facts

Official NameRepublic of Palau
CapitalNgerulmud
Population16,733
Area459.0 km²
LanguagesEnglish, Palauan
CurrencyUnited States dollar ($)
TimezoneUTC+09:00
RegionOceania / Micronesia
Drives onRight
Source: REST Countries API

The internet in Palau is generally reliable, with decent speeds and coverage, but can be limited in rural areas, making it essential to plan ahead for mobile and WiFi connectivity.

Quick Facts

Average Internet Speed10 Mbps download
Mobile Network CoverageGood
Main CarriersPalauTel, PNCC, WM
SIM Card Cost20 USD for tourist SIM
WiFi AvailabilityLimited
5G AvailableNo

Internet Overview

The internet in Palau has seen significant improvements over the years, with the average internet speed being around 10 Mbps download. However, the urban-rural divide is still evident, with faster and more reliable connections available in the capital city of Ngerulmud and other urban areas. In rural areas, internet speeds can be slower and less reliable, making it challenging for residents and tourists to stay connected. Despite these challenges, the internet has become an essential part of daily life in Palau, with many businesses, schools, and government institutions relying on it for communication and information.

The reliability of the internet in Palau can vary depending on the location and the service provider. During peak hours or in areas with high demand, internet speeds can slow down significantly. Additionally, power outages and natural disasters can disrupt internet services, making it essential to have a backup plan for staying connected. Overall, while the internet in Palau is not perfect, it is generally reliable and suitable for basic needs such as browsing, email, and social media.

Getting a SIM Card

To get a SIM card in Palau, tourists can visit the offices of the main carriers, such as PalauTel, PNCC, or WM, in the capital city of Ngerulmud or in other major towns. To purchase a SIM card, tourists will need to provide a valid passport and may need to fill out a registration form. The cost of a tourist SIM card is around 20 USD, which typically includes a certain amount of data and voice minutes. It is recommended to purchase a SIM card from a reputable carrier, as they offer better coverage and reliability.

The main carriers in Palau offer a range of data plans and packages, including tourist-friendly options. These plans can include a certain amount of data, voice minutes, and text messages, and can be purchased for a specific period, such as a week or a month. It is essential to check the coverage and speeds of each carrier before purchasing a SIM card, as they can vary depending on the location.

CarrierTourist PlanDataPrice (USD)Notes
PalauTelTourist Plan1 GB20Valid for 7 days
PNCCVisitor Plan2 GB30Valid for 14 days
WMData Plan5 GB50Valid for 30 days
PalauTelData Add-on1 GB10Can be added to existing plan

WiFi Availability

  • Hotel WiFi quality is generally good, with many hotels and resorts offering free WiFi to their guests.
  • Cafe WiFi culture is not very prevalent in Palau, with few cafes offering WiFi to their customers.
  • Coworking spaces are limited, but some hotels and resorts offer coworking facilities with reliable WiFi.
  • Public WiFi is not widely available, but some government buildings and public areas offer free WiFi.
  • Some restaurants and bars also offer free WiFi to their customers, but the speeds can be slow.

For Remote Workers

  • Coworking spaces are limited, but some hotels and resorts offer coworking facilities with reliable WiFi.
  • Reliable cafe chains are not available, but some local cafes offer WiFi and a quiet space to work.
  • Backup internet options, such as mobile hotspots or satellite internet, are available but can be expensive.
  • VPNs are not strictly necessary, but can be useful for secure and private browsing.
  • Some hotels and resorts offer dedicated workspaces with reliable WiFi and other amenities, making them a good option for remote workers.

Tips & Warnings

  • Internet censorship is not a significant issue in Palau, but some websites may be blocked due to local regulations.
  • VPN use is not strictly necessary, but can be useful for secure and private browsing.
  • Roaming alternatives, such as purchasing a local SIM card or using a mobile hotspot, can be more cost-effective than roaming with a foreign carrier.
  • eSIM options are not widely available, but some carriers offer eSIM plans for tourists.
  • It is essential to check the coverage and speeds of each carrier before purchasing a SIM card or data plan.
  • Public computers and internet cafes are not widely available, making it essential to have a personal device and a backup plan for staying connected.